Cerca Articolo

Share |

Transcript Meetings in English (terza uscita) - Listening scripts

Novembre 2012
Le trascrizione complete dei dialoghi di Meetings in English presenti sul cd. Meetings in English è il manuale firmato Macmillan che ti insegna l'inglese per lavorare.


Listening scripts

(Leggi i transcript direttamente su questa pagina oppure scarica lo zip dell'articolo qui a destra che contiene i transcript in un documento Word)


Unit 14


Karl: Well guys, I know this must all be a terrible shock to you. I just hope that we can find a solution that can accommodate as many people as possible. Shall we try and focus on the positive points? Firstly, all of you only have seven months of your contracts to run. And again, looking at this positively, you’ve already achieved your main objective of training up the Russian employees. Can I get some reaction from you now? Would you like to start, Andrew?

Andrew: Well, I’m not all that surprised to hear about the poor financial situation. I’ve been aware for some time that the demand for paper pulp has got less. What really shocks me though, is the way the company wants to deal with the problem. The cutbacks are really severe.

Karl: Thanks for that, Andrew. Could I ask you to come in now, Tony? What do you think?

Tony: To be blunt, I think the way the company is acting is criminal! It shouldn’t be possible to do this sort of thing nowadays.

Karl: What’s the main problem for you, Tony? What’s the main thing you don’t like about this?

Tony: Maybe the worst thing for me is the way the company is treating the Russian employees. It’s just not right. It’s not modern, civilized practice.

Karl: OK. Right. And you, Sam. What are your thoughts?

Sam: I just agree with Tony and Andrew. I think the whole business stinks.

Karl: OK. OK. I get the message. Look, I know you all feel strongly about this, but as I say, I think you can look at it in two ways: yes, your contracts are being ended ahead of time, but on the other hand, I think that reflects how quickly you’ve achieved your objectives here.



(see unit for the sentences)


Unit 15


Bill: Morning everybody. Well, as you know, we’ve just won the contract to redesign Sanita’s new website. You all know what the old website is like and we need to come up with a new concept. I don’t want to say too much more at this stage. I’d prefer to go straight into brainstorming mode. I don’t want to be criticized again for wanting to do things the way we did them in the seventies, when I started in this business! So over to you!…What, has nobody got anything to say? Come on, let’s hear a few of your ideas. You normally have so much to say...OK, well if nobody is going to volunteer a comment, I’m going to have to pick on individuals…OK, over to my first victim then! Sheila, let’s hear some of your ideas about this.

Sheila: Sorry for making life hard for you, Bill. It’s quite early and I didn’t get my cup of coffee this morning – I guess my brain isn’t quite in brainstorming mode yet. Anyway, erm…for me, I think the old website doesn’t focus enough on the range of services the company offers. From hospitals to care homes to health and travel insurance.

Bill: Thanks for that, Sheila. Feel free to help yourself to a coffee from the machine. OK, so to clarify, we need to highlight the wide range of services.

Sheila: Yes, that’s right.

Bill: OK, so I’ll carry on picking on people if that’s OK. Tom?

Tom: I’d like to suggest that we make a big point about the 24-hour telephone advice service. It’s important for people to know they can get help whenever they need it.

Bill: Good idea, Tom. Thanks. So over to you now, Brenda.

Brenda: Well, linked to Tom’s suggestion, there’s the free, online health information service from Sanita’s medical experts. And let’s not forget the health check service. That’s a big selling point.

Bill: Great. So here’s what we’ve come up with so far. Firstly the range of services, secondly the 24-hour telephone service, the free online information service and the health check service. OK?

Tom: Yes. And most important for me, the special services for children, like children’s nurseries and children’s hospitals.

Brenda: Also the dental service. It’s crucial to stress that as well.

Sheila: I think we’ve overlooked the price of membership. That could also be a big selling point.

Bill: It could indeed, Sheila. In my time we wouldn’t have focused on something as basic as price, but in the modern age it’s obviously very relevant. It’s the main thing that most people think about nowadays. OK, so I’ll just run through what we’ve suggested so far. I think we’ve come up with several major areas. Firstly, the wide range of services, secondly…



(see answer key for the sentences)



(see unit for the sentences)


Unit 16


Bill: Good morning everybody. It’s good to be back with you again. We’ve got quite a lot to talk through today and we also want to show you a sample home page. Let me make it clear at this stage that all the material is in draft form and we welcome your feedback so that we can be sure to produce a really high quality product that fully meets all your needs. Please feel free to stop me and ask questions at any time during my presentation. Any questions so far? No? Right then...



Bill: So as you can imagine, we are suggesting some big changes!

Sandra: That’s a pretty damning criticism of our current home page, Bill! Can I just ask you to run through that again please? Could you tell us a little bit more about priorities especially? I think that would help us to understand your new concept a bit better.

Bill: Sure, no problem. What I’m trying to say is that we think that most people who come to the website for the first time are only interested in one thing. They want to know how much it costs, so that needs to jump off the page. Let me put it another way: all the information on the home page about products and services is just too confusing. In other words, just keep that first message simple. Does that clarify things?

Sandra: Thanks for that, Bill. That’s very clear.

Bill: OK, great. So to carry on, the first thing we’ve put on the home page is a positive picture of a happy smiling family. We need to communicate the healthy lifestyle visually. No words. Then we hit them with your great offers! Free 3-month trial offer! 50% no claims bonus! Insure one child and all other children are free. Again the magic word ‘free’! Then we have two links to other pages. The first is ‘ten reasons for joining Sanita’ and the second is a ‘frequently asked questions’ button.

Sandra: So what you’re saying is that we have nothing about our products and services on the home page? Is that right?

Bill: Yeah, that’s it. We keep the home page simple with a focus only on price and free offers. Have I made that clear enough?

Sandra: Is that clear to everybody?

Delegates: Yes.

Bill: Excellent. Let’s have a look at the prototype home page then. As you can see…



(see unit for the sentences)


Unit 17


Chairman: Well Veronica, I’d like to try to summarize what we’ve been discussing so far this morning. I think it’s best if I just run through the main points we’ve agreed. OK?

Veronica: Yes, that makes sense. I think it’s pretty clear what we’ve decided but it’s always better to summarize decisions formally. Just in case. Just to be absolutely sure about the next steps.

Chairman: Right, I think we have come up with two, possibly three, projects for the first six months of the year. Firstly, we’ve agreed that we’ll make a 30-minute documentary about very unusual English weddings. Is that right?

Veronica: Yes, that’s correct. My first job then is to research some unusual situations and get back to you by the end of January with the ideas for your approval. Ideally you like the idea of weddings in unusual locations – on mountain tops, in trees, under water, and so on.

Chairman: Yes that’s right, but we also like the idea of a wedding in a medieval castle with knights in armour on horses and that sort of thing…If we could manage it, that would look really spectacular! Does anyone have anything else to add on this?

Japanese director: Yes, I agree with that. Our viewers really like English history. They like the costumes and the traditions.

Chairman: Can I ask you then, Veronica, to look into the possibility of filming a medieval wedding?

Veronica: Sure, no problem. As I said, I’ll do my best to have some firm suggestions by the end of January.

Chairman: Thanks very much. OK, so moving on, the next project is a short film on the life of Rudyard Kipling. We said we wanted this to be filmed partly in the Kipling family home in the south of England.

Veronica: Yes, so my task when I return is to check that we can get permission to film there. The house is a museum now. I don’t think there will be a problem but it might be expensive.

Chairman: So you’ll check that by what date, Veronica?

Veronica: I’ll ring as soon as I get back and I should be able to give you an answer by the end of next week. Is that OK?

Chairman: That’s fine. OK, that brings us to the last point. We said that we would also possibly like to do a documentary about an open-air museum. The ideal location would be the Black Country Museum near Birmingham.

Veronica: That’s right. Again, I need to check with the museum to see if they will agree to it. It’s complicated because the museum is like a small town with shops, a church, a school, factories, a pub, a fish and chip shop, and so on. If we want to film there, we’ll need to get permission from all the people who work there. It won’t be easy. Anyway, I’ll try my best.



Chairman: OK, that brings us to the end of all the items on the agenda. Are there any further points you would like to discuss? Is there any other business for the meeting?

Veronica: Yes, under any other business I’d like to talk about accommodation and travel expenses for the camera crews. Is that possible?

Chairman: Yes, it’s possible, but I think that’s something we can sort out by email. Could you send me a few details and I’ll get back to you as soon as I can.

Veronica: Yes sure, no problem. I’ve already written a report about it. I can send you a copy at the end of the meeting.

Chairman: Fine. OK then. If there’s nothing else to discuss I’d like to fix a date for our next meeting with Veronica. I think the best thing would be to organize a videoconference at the end of January to see where we are with the projects. Veronica, can you manage the 30th of January?

Veronica: Yes, that’s fine for me.

Chairman: Is that date OK for everybody else? Yes? OK, I would suggest that we start the conference at 6am GMT. A good early start for you, Veronica!

Veronica: Don’t worry about me. I understand the difficulties with the time difference only too well!

Chairman: And I assume that time is convenient for everybody else? OK? I think we’ve covered everything, so if nobody has anything to add I think we can stop there. It just remains for me to thank Veronica for her excellent contribution, as usual. I look forward to seeing you again at the next videoconference. Have a safe journey home.



(see unit for the sentences)


Unit 18


President: Good morning everybody. I’m delighted to see so many of you present. As I mentioned in my email, it’s crucial that we have a quorum today because we have to make some very important decisions affecting the expansion of the company in South America and Asia over the next two years. Firstly though, a few administrative matters. We have apologies from Tony Jefferson and Isabel Marron. They are both unwell but have authorized two other colleagues to make their proxy votes on the franchise applications. OK then. Can I sign the minutes of the last meeting as a correct record?

Solange: I’m not sure, but I think there may be a small error on page 1. Item 2. I think we agreed to take action in December, not in March next year.

President: Thanks for that, Solange. Yes, I think you’re right. That’s how I remember it as well. Does everybody else agree? Yes? OK. Can you make the change, Rachel? OK then. May I sign the minutes now? OK? Thanks. And are there any items arising from the minutes?

Ruprecht: I can report that all action points have been carried out by the required deadline.

President: Thanks very much, Ruprecht. That’s very helpful. OK, I think we can start...



President: OK. So you had copies of summaries of the three reports before the meeting and you’ve just had the opportunity to hear the full reports. So you’ve had all the necessary background information on which to base your decisions about the franchise applications. Now it’s time to hear your views on their strengths and weaknesses. So over to you! OK, so who would like to start? Lisa Marra? Could we hear the Italian perspective from you?

Lisa: Yes, sure. For me it’s pretty clear-cut. The visit to the South American clubs made it quite clear that their current premises are not up to Move It standards. Also, the equipment in a lot of the clubs is very old and not always 100% safe. The financial situation of the group of potential investors in Chile is also not secure enough. They don’t have the necessary capital to develop the clubs along Move It lines. The investors in Asia seem in a much stronger position and they have already done a lot of market research, so I feel quite confident about them joining the Move It family.

President: You’ve expressed your point of view very clearly as usual, Lisa. Many thanks for starting off the discussion so decisively. Who else would like to come in at this point? Thomas Pinkhaus, maybe you’d like to come in now?

Thomas: About time, I thought you were never going to get round to me! Well, our Lisa here is a smart cookie and she has made a few good points. Yeah, I think the health and safety issues about the premises in Chile and Argentina are a whopping great problem. But you know, the situation in Asia as Lisa has just said is much better. It would sure be good to hear what my fellow directors think.

President: There is a place for a more relaxed and informal approach, Thomas, but I suggest not in our board meetings.

Thomas: Sorry. It won’t happen again.

President: OK. Let’s move on then. Well, I can see from Ruprecht’s facial expression that he is keen to come in here. Ruprecht, would you like to say a few words about this?

Ruprecht: Well, I was interested to hear what Lisa and Thomas said but I really think they are overstating the importance of the present condition of the club premises in Chile and Argentina. With the support of the Move It organization they could greatly improve the situation over the next year, I think. And it would be relatively simple to make the buildings safe in case of fire. So in my opinion…



(see unit for the text)



President: Well, that brings us to the vote. Do we accept or reject the various applications? I propose we vote on each set of applications separately. Is that accepted? Yes, Ruprecht – do you wish to come in here?

Ruprecht: On a point of order, I’d like to say that I am in favour of considering each application separately, but I would like to propose a specific order. I would like to vote on the less controversial applications first. So I would suggest we start with the applications from Asia and then go on to those from South America.

President: I am happy to accept that proposal unless there are any objections. OK. Can I take it that Ruprecht’s proposal is accepted? No, you’d like to say something Lisa?

Lisa: Yes, I would suggest that we vote on the franchise applications from Hong Kong, Beijing, Tokyo and Osaka in one block and that we then vote on the applications from the clubs in Chile and Argentina separately.

President: OK, so we now have a very concrete proposal from Lisa. Could I have a seconder? Solange?

Solange: Yes, I’m happy to second the proposal.

President: OK, so the motion is that we accept the franchise applications from Hong Kong, Beijing, Tokyo and Osaka. I now formally put the motion to the vote. Raise your hands if you are in favour…Raise your hands if you are against…Any abstentions? No? I hereby declare that the motion was carried and the vote was unanimous when we include the two proxy votes. And now onto the clubs in Chile and Argentina.

Lisa: I would like to put forward the proposal that we reject their applications.

Ruprecht: I’d like to propose a major amendment to the motion before we vote. I’d like to propose the motion that we accept the applications from the clubs in Chile and Argentina, but for a two-year period only. I further propose that the applications should be reviewed again at the end of two years and that they should only be extended if the clubs meet Move It standards relating to health and safety, and quality of premises.

President: Do I have a seconder for Ruprecht’s motion? Thomas?

Thomas: Yes, I second the motion.

President: OK, I put the motion formally to the group. All those in favour? All those against? Does anybody wish to abstain? Well that’s very close. In fact, it’s a 50-50 split. So I am going to use the chairman’s casting vote in favour of the motion. So, I hereby declare that the motion was carried.



(see unit for the sentences)


Unit 19


Kim: I think it’s important to write minutes very carefully because they need to be an accurate record of what took place and what decisions were taken. They are also useful because people can easily forget what was decided at a meeting if nothing is written down.

Serge: In my opinion, it’s essential to write the minutes immediately after the meeting and the next day at the latest. They should then be circulated straight away in order to remind those who attended about action points.

Laura: I think one of the most important things when writing minutes is to avoid writing anything which could embarrass anyone. It’s important always to be positive. I never write, for example, that the discussion was angry or aggressive. I prefer to say that it was lively or energetic.


Torna all'inizio
submitting your vote...
Hai già votato per questo articolo